Legal Documentation
Please read these Terms and Conditions carefully before registering an account or placing any bet on web77. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Clause 1
In these Terms, the following words and phrases carry the meanings set out below unless the context requires otherwise:
| Term | Meaning |
|---|---|
| "Platform" | The web77 website accessible at https://web77.cam, including all games, features, and services offered thereon. |
| "Account" | A registered player account created on the Platform in accordance with Clause 3 of these Terms. |
| "Player" / "You" | Any natural person who has registered an Account or accesses the Platform. |
| "Operator" / "We" | web77, the entity responsible for operating and managing the Platform. |
| "Funds" | Monetary amounts deposited by the Player into their Account balance, denominated in Indonesian Rupiah (IDR / Rp). |
| "Bonus" | Any promotional credit, free bet, cashback, or enhanced odds offer made available to Players at the Operator's sole discretion. |
| "KYC" | Know Your Customer — the identity and age verification process required by the Operator to authenticate a Player's identity before processing withdrawals or as otherwise required. |
| "Responsible Gaming Tools" | The suite of features described in Clause 10, including deposit limits, session-time reminders, and self-exclusion options available to all registered Players. |
| "WIB" | Western Indonesia Time (UTC+7), the primary operational time zone of web77's customer support and settlement operations, covering Jakarta and most of Java and Sumatra. |
Clause 2
You must be at least 21 years of age to register an Account or use the web77 Platform in any capacity. By registering, you represent and warrant that you meet this age requirement. web77 reserves the right to request documentary proof of age at any time. Accounts found to belong to individuals under 21 years of age will be suspended immediately and any Funds held will be returned to the depositing payment method after appropriate verification, minus any bonuses applied.
The web77 Platform is operated as an international online gaming service and is accessible to players in Indonesia. By registering, you confirm that accessing and using the Platform is not prohibited by any applicable law, regulation, or order in your jurisdiction. It is your sole responsibility to determine whether participation in online gaming activities is lawful in your location.
By creating an Account, you represent and warrant that:
Clause 3
Each Player is permitted to hold only one registered Account on web77. Duplicate accounts are strictly prohibited. Where the Operator identifies multiple accounts belonging to the same individual, household, or shared IP address, all accounts other than the oldest verified account may be suspended and any bonus winnings voided.
When registering, you are required to provide accurate personal information including your full legal name, date of birth, residential address, and valid contact details. web77 reserves the right to verify this information at any time against third-party identity databases or by requesting documentary evidence (see Clause 3.3 on KYC).
web77 operates a mandatory KYC process for all Players requesting withdrawals above specified thresholds, or where the Operator has reason to verify identity for security or fraud-prevention purposes. KYC documentation may include:
Withdrawal requests will not be processed until KYC requirements are satisfied to the Operator's satisfaction. web77 will make reasonable efforts to process submitted KYC documents within three (3) business days.
You are solely responsible for maintaining the confidentiality of your Account login credentials. web77 will not be held liable for any loss arising from unauthorised access to your Account caused by your failure to keep your credentials secure. You must notify web77 immediately at [email protected] if you suspect that your Account has been accessed without your authorisation.
You may request the closure of your Account at any time by contacting web77 support. Any Funds remaining in your Account at the time of closure will be returned to your registered bank account or e-wallet following completed KYC verification, provided that withdrawal conditions have been met.
Clause 4
web77 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. All Funds are held and transacted in Indonesian Rupiah (IDR / Rp). web77 does not accept cryptocurrency payments.
The minimum deposit amount on web77 is Rp 10.000 for BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay. Secondary channels carry a minimum of Rp 20.000. Maximum single deposit limits vary by payment method and are displayed at the point of transaction. Deposits exceeding the stated maximum must be split across multiple transactions.
Withdrawals on web77 are subject to the following conditions:
web77 processes withdrawal requests within the following estimated timeframes, measured from the time the request is approved by the Operator's payments team:
These are indicative estimates only. web77 does not guarantee any specific processing timeframe and is not responsible for delays caused by banking system downtime, national public holidays (including Idul Fitri, Nyepi, and Indonesian Independence Day on 17 August), or payment-provider outages.
Funds deposited into your web77 Account must be used for gaming and betting purposes on the Platform. The Operator reserves the right to investigate and void transactions that appear to be made for the purpose of laundering money through the Platform's payment infrastructure.
Clause 5
web77 offers eligible new Players a 100% first-deposit match bonus up to Rp 2.000.000. To qualify, the Player must make a minimum first deposit of Rp 50.000. The welcome bonus is credited automatically to the Player's Account upon deposit and is subject to the wagering requirements detailed in Clause 5.3.
Bonus offers are available to players who have met all KYC requirements unless otherwise stated in the specific promotion terms. The Operator reserves the right to exclude Players from promotional offers at its discretion, including in cases of suspected bonus abuse.
All bonuses issued by web77 carry a minimum wagering requirement of 10× the bonus amount before any winnings derived from bonus Funds may be withdrawn. For example, a Rp 200.000 bonus requires qualifying bets totalling Rp 2.000.000 before a withdrawal is permitted. Qualifying bets are those placed on eligible games and markets as specified in the individual promotion terms. The following wager types do not contribute to wagering requirements unless explicitly stated:
Unless a specific promotion states otherwise, all bonuses on web77 expire 30 days from the date of issue. Unmet wagering requirements and unused bonus Funds are forfeited upon expiry.
web77 employs automated and manual systems to detect bonus abuse, including but not limited to: coordinated betting across multiple accounts, wagering strategies designed solely to exhaust rollover requirements without genuine play intent, and exploitation of system errors. The Operator reserves the right to withhold, void, or reclaim bonus Funds and any associated winnings where abuse is identified, and to suspend or permanently close the Account.
Clause 6
All bets placed on web77 are subject to the Operator's acceptance. web77 reserves the right to refuse, limit, or void any bet at its absolute discretion, including bets placed after an event has commenced (unless in-play betting is expressly offered), bets placed on events where a manifest pricing error has occurred, and bets that exceed the maximum stake permitted for the relevant market.
Odds displayed on web77 are set and updated by the Operator's pricing team and third-party data feeds. Odds are subject to change at any time before bet acceptance. The odds at which a bet is confirmed are the odds applicable to that wager — subsequent price movements do not affect accepted bets.
In the event of a manifest pricing error (a clearly incorrect odds price resulting from a technical or human error), web77 reserves the right to void any bet placed at the erroneous price, regardless of whether the bet has been settled. Players will be notified and the staked amount refunded to their Account balance.
web77 offers betting markets on BRI Liga 1, the English Premier League (EPL), La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, and Piala AFF, among others. Standard market rules (1X2, Handicap, Over/Under, Both Teams to Score, Correct Score) are governed by the Operator's individual sport-specific rules, available on request from customer support.
In-play betting markets are offered at the Operator's discretion and may be suspended or removed at any time during an event. Bets placed during a suspension period will be voided and stakes returned. web77 is not responsible for communication delays that may result in a bet being placed after the intended market close time.
Clause 7
The following actions are strictly prohibited on the web77 Platform and will result in immediate Account suspension and potential forfeiture of Funds:
Clause 8
All content on the web77 Platform — including but not limited to the brand name, logo, game interfaces, website design, text, graphics, and software — is the intellectual property of the Operator or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only.
You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the web77 Platform without the prior written consent of the Operator.
Clause 9
web77 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an Account, you acknowledge and consent to the collection and use of your personal data as described in the Privacy Policy. Key points include:
For the complete details of our data practices, please read the web77 Privacy Policy.
Clause 10
web77 is committed to promoting responsible gaming. As part of this commitment, the following tools and policies are in place for all registered Players:
Players may set daily, weekly, or monthly deposit limits on their Account at any time. Limit reductions take effect immediately; limit increases are subject to a 48-hour cooling-off period before becoming active.
Players may configure session-time reminders that notify them after a set duration of continuous play. web77 recommends taking regular breaks and treats session-time tools as a standard feature, not an afterthought.
Any Player may request a self-exclusion from the Platform for periods ranging from one (1) week to permanent closure. During a self-exclusion period, the Account is locked, all marketing communications are suspended, and the Player may not register a new Account. Requests for self-exclusion should be submitted via live chat or by emailing [email protected].
If you believe your gambling is becoming a problem, web77 encourages you to seek independent support. Our Responsible Gaming page contains guidance, self-assessment resources, and information on third-party support organisations. Our support team is available 24/7 (WIB) and is trained to handle such conversations with care and confidentiality.
Clause 11
To the maximum extent permitted by applicable law, web77 shall not be liable for any direct, indirect, incidental, special, or consequential losses, including but not limited to: loss of Funds due to technical errors, communication failures, or third-party system outages; loss of winnings due to erroneous odds or bet acceptance errors where subsequently voided under these Terms; or any interruption of Platform services.
The Operator's total liability to any Player in any calendar month shall not exceed the net deposits made by that Player in the same calendar month. Nothing in these Terms shall limit the Operator's liability for fraud or gross negligence on the part of the Operator.
web77 makes no warranty that the Platform will be uninterrupted, error-free, or continuously available. Scheduled and emergency maintenance may result in temporary unavailability, and the Operator will make reasonable efforts to communicate such events in advance where possible.
Clause 12
web77 reserves the right to suspend or permanently close any Account, with or without prior notice, where:
Upon suspension or termination for cause, the Operator reserves the right to withhold and void any bonus Funds and bonus winnings. Legitimate real-money deposits (excluding any amounts used to fund prohibited activity) will be returned via the original payment method following investigation, subject to applicable legal holds.
Clause 13
These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction in which web77 is licensed to operate as an international online gaming service. Any dispute that cannot be resolved through negotiation between the Player and the Operator shall be submitted to binding arbitration in the Operator's primary jurisdiction.
Nothing in this clause affects any statutory rights you may hold as a consumer under the laws applicable to your country of residence. If any provision of these Terms is found to be invalid or unenforceable by a competent court, the remaining provisions shall continue in full force and effect.
Clause 14
web77 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, the Operator will provide reasonable notice via a platform notification or email to the registered address on the Account. The updated Terms will display a revised "Last Updated" date at the top of this page.
Your continued use of the web77 Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should cease using the Platform and submit an Account closure request as described in Clause 3.5.
Clause 15
If you have questions about these Terms or wish to raise a dispute, please contact the web77 support team through the following channel:
Our support team operates primarily in WIB (UTC+7) and provides service in both Indonesian and English. For responsible gaming concerns, please also visit our Responsible Gaming page for additional resources and guidance.
Our Commitments to You
These Terms exist to protect both parties. Here is a plain-language summary of our core commitments under the agreement.
All Funds deposited on web77 are held securely in IDR and processed exclusively through verified Indonesian banking channels. web77 does not use player Funds for operational purposes.
Every bonus on web77 carries clearly stated wagering requirements, expiry dates, and eligible games. There are no hidden conditions — all bonus terms are published in full before you opt in.
web77's KYC process is proportionate and applied consistently. Identity documents submitted by Players are reviewed within three business days and handled with strict confidentiality in line with our Privacy Policy.
Deposit limits, session reminders, and self-exclusion are permanent, accessible features on every web77 Account — not optional add-ons. We are committed to providing these tools and to honouring self-exclusion requests promptly.
web77 publishes realistic withdrawal processing estimates and communicates honestly when delays occur. We do not promise instant withdrawals as a marketing claim without operational backing.
Our support team is available every hour, every day, in both Indonesian and English. Any dispute, withdrawal concern, or account query can be raised via live chat with a real agent — not a chatbot.
Related Pages
These pages cover everything else you need to know before you start playing on web77.